Take our quick quiz and we'll find the perfect products for you!

Why did my Reward Points balance go down?

There could be a couple of reasons for this.

You have redeemed a free product during your purchase.

An order was changed, refunded or partially refunded after the initial purchase.

'Refer a Friend' Your friends purchase has been cancelled or refunded.

Points will expire following 12 months inactivity on your account.