Our 90 Day Returns + Guarantee

We don’t get asked for returns very often (woohoo!) - but when we do, we’ve got one of the most generous guarantees in the galaxy. 

Shopping for skincare or deodorant online can feel like a gamble. You read the rave reviews, fall for the promise, but when it lands on your skin… meh. Odour breakthrough. Breakouts. Dryness. A reaction. Or it just doesn’t feel like “you.”

Normally that means another sad bottle banished to the back of the bathroom cupboard. Money down the drain. Literally.

Not with Woohoo. We’ve thought long and hard about how to make sure you’re always happy - ecstatic, even!

Try a Sample First

A heap of our products are available in sample sizes and packs.
They’re not just cute minis (although, c’mon, they are adorable 🥰). They’re generous 2+ week testers so you can try before you go all-in on a full size.

Our 90 Day Promise

We want you so happy with your Woohoo that you’re shouting from the rooftops. But if it’s not love? That’s OK.

• 90 Day Zero Irritation Guarantee – If your skin reacts, we’ll refund or replace.
• 90 Day Zero Body Odour Guarantee (deodorants) – If BO sneaks back, we’ll refund or replace.
• Free 90 Day Returns (AU only) – First-time products and guarantee claims are covered (up to 2 per household each year).

Even if it’s been 90 days and your bottle’s been used, you’re still covered under our guarantees.

How to Return (it’s easy!)

Just contact us and we’ll look after you.

• We’ll send you the info you need.
• Once your return reaches us, we’ll sort out a refund or replacement.
• For eligible returns, return shipping is free (see our full Returns Policy for details).

No fuss. No hard feelings. Just smooth sailing back to happy skin.

We get it - skin has a mind of its own sometimes. That’s why Woohoo is designed to be worry-free. 💜