COVID-19 Update - We're shipping orders + open for click and collect!
Last updated 4 September 2021
To our fabulous Woohoo + Happy Skincare tribe,
Due to the lockdown restrictions here in Newcastle NSW we've had to close our bricks-and-mortar shop for "in person" shopping, sorry!
But there is some good news :)
As always we're still shipping orders placed online at www.woohoobody.com.au, and you can still order online to Click and Collect.
As a small business this has been a tricky time to navigate but we're feeling really good that Woohoo Body + Happy Skincare will ride out the COVID-19 storm and come out the other side smiling right back at you :)
Delays and Contactless Delivery with Australia Post
We've found that Aussie Post have been going above and beyond during this worldwide pandemic to give you the best possible service when it comes to getting your mail delivered on time.
However, Australia Post (like many Aussie businesses) is struggling a little too. They have a lot of their workforce out of action at the moment due to COVID restrictions, so there is a backlog of parcels to ship.
Australia Post has advised us that items are taking a bit longer than usual to reach their destination, but the delays haven't been significant.
The biggest thing to note is that Express Post is no longer Guaranteed Next Day Delivery - we need to allow some extra days for the time being.
Every delivery is contactless which means you can receive your deliveries safely without answering your door. Even if you've requested that your parcel is signed for your local postie will sign on your behalf so that you can maintain social distancing.
Precautions we're taking at Woohoo HQ (a.k.a. the Happy Shed)
At Wooohoo HQ we've been practicing social distancing very diligently, with some team members working from home, and our warehouse and manufacturing staff kept to an absolute miniumum, and following strict guidelines to ensure everyone's safety and good health.
Thank you thank you thank you
We can't say enough how grateful we are that you're still there, reading our emails and chatting with us on Facebook and Insta, keeping everything as normal as possible during these very un-normal times.
And an even bigger thank you to anyone who has placed an order with us and helped support our small business, keeping our (virtual) doors open. You're all AMAZING and we wouldn't be here without you!!
Stay well and keep smiling,
xoxox Aaron and Phoebe
(Hoping to see you in person soon!)
P.S. Please don't be concerned that we're not social distancing in this picture. It was taken pre-Corona Virus but we are married and regarded as a "single infection unit" which means we're allowed to touch each other :)